When lighting a soy candle for the first time, allow the wax to melt all the way to the sides of the container. Don’t put it out until the wax pool has reached the edges of the container.

Always trim your wick to about 6-8mm before you re-light your candle. This will ensure a long lasting candle, minimise soot and remove any mushrooming of the wick left from the previous burn. But be sure not to over trim your wick as you may not be able to re-light your candle.

If you do not trim the wick regularly, if the candle is in a draft or is left to burn too long you may get a “mushroom” of carbon on the end of the wick. This may cause some soot to collect on the inside of the container. If this happens, extinguish your candle, wait for it to cool, wipe off the carbon marks with a clean damp cloth and re-light.

Towards the end of your candle's life, please leave around 1 cm of wax at the bottom to finish. NEVER leave an open flame unattended. Ideally candles should not be left to continuously burn for over 4 hours.

Extinguish your candle by dipping the wick into the melted wax and straighten. This will stop the wick smoking and will help with re-lighting the next time.

Please remember the candles are hand poured, not massed produced. Although all effort is made to ensure consistency, every candle will be different. When using completely natural soy wax, sometimes you may notice darker patches or wet spots in your container candles. This is not a fault, simply a sign of a pure natural wax. This does not affect the candle in any way.