At Quandialla Candle Company we understand the importance of respecting and safeguarding the privacy of our customers and visitors to this web site.

This statement sets out our policy for dealing with personal information that may be collected through this website: it explains what types of personal information we collect through the web site, how we use that personal information, to whom we may disclose it and how you can contact us if you have any questions about this statement.

This privacy statement does not apply to personal information collected by Quandialla Candle Company elsewhere. The terms of this privacy statement are also subject to any specific provisions dealing with privacy that may be contained in the terms and conditions for particular offers, products and services made available through this website. For example, if we run a competition on this website, the terms and conditions of that competition may contain specific provisions about privacy and you should read these carefully.

The types of personal information that we collect from you will depend on how you use this web site. Irrespective of the nature of the personal information that you provide to us you can be certain that we will handle it in a privacy-sensitive manner and only use or disclose that personal information in ways that are explained in this statement or where we are required to use or disclose the personal information by law.


When you visit our site our internet host will record your server address, domain name, the date and time of your visit to this site and the pages that you viewed. This information is used for statistical and web site development purposes only. This information is not held in a form, which identifies you personally, and we will not attempt to do so.

If you send us an e-mail we may keep records of any emails you send to us. In addition, the content of e-mail/s are sometimes monitored by our internet host for maintenance and fault detection purposes. We may also monitor emails for legal compliance purposes.

How to gain access to personal information that we hold about you - If you would like access to any personal information that we have collected about you through this web site, please contact us on telephone. We will usually provide access to the personal information we hold about you (although we may impose a fee for this). If you think that any of the personal information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.


We may amend this privacy statement from time to time by posting the amended version on this website. If you wish to discuss any aspect of this privacy statement please contact us by telephone on (02) 6347 1166.